Shipping policy
At Classic City Apparel Co., each piece is made with care—designed for real life, real wear, and real fans.
Processing Time
Orders are typically processed and prepared for shipment within 3 business days.
During high-demand periods (new drops, presales, holidays), processing times may be slightly extended. We’ll always communicate timing clearly on product pages when that’s the case.
Shipping Time
Once your order ships, delivery typically takes 4–5 business days, depending on your location and the shipping carrier.
You’ll receive a tracking number via email as soon as your order is on the way.
Split Shipments
Some items may ship separately (for example, apparel vs. accessories or items produced in different locations).
If your order is split, you’ll receive multiple tracking numbers—no extra action needed on your end.
Shipping Carriers
We ship via trusted carriers including USPS, DHL eCommerce, and OnTrac.
Please note that once your order is in the hands of the carrier, delivery timing is outside of our control.
Delays
While we do everything we can to get your order out quickly, delays can occasionally occur due to:
- Weather
- Carrier issues
- High seasonal volume
We appreciate your patience and support—especially during busy game day and holiday seasons.
Incorrect Address
Please double-check your shipping address at checkout.
Classic City Apparel is not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.
Lost or Stolen Packages
If your package shows as delivered but you can’t locate it, we recommend:
- Checking with neighbors or your local carrier
- Looking around your delivery area
If you still need help, reach out—we’re always happy to assist where we can.
Questions
Need help with your order? Reach out anytime at: courtney@classiccityapparelco.com